Help with My Bank
Main Menu Toggle Search
    Skip to Main Content
  • About Us | 
  • Contact Us | 
  • En Español | 
  • Dictionary | 
  • Site Map | 
Office of the Comptroller of the Currency
Home  >  Get Answers  >  Credit Cards  >  Disputes
breadcrumb end

Answers about Credit Card Disputes

Select from the following questions about credit card disputes, billing errors, and other credit dispute questions.

  • What do I do if I dispute a charge on my credit card account?
  • Can the bank apply late fees and interest while my billing dispute is being investigated?
  • How long can the bank take to resolve my billing error dispute on my credit card?
  • I currently have a billing dispute regarding my credit card. While the dispute was under investigation, the bank reported my account negatively to the credit-reporting agencies. Can it do this?
  • My bank told me it would report my loan to the credit bureau if it ever was more than 60 days past due but they reported the loan at only 30 days past due. Can the bank do this?
  • More on on how to get answers
  • About Us
  • En Español
  • Dictionary
  • Get Answers
    • Asset Management
    • Bank Accounts
    • Consumer Loans
    • Credit
    • Credit Cards
    • Insurance
    • Mortgages
    • Other Topics
  • Who Regulates My Bank?
  • File a Complaint
  • Additional Information

Customer Assistance Group
Phone: (800) 613-6743
TTY: (800) 877-8339 (via a relay service)
 


Accessibility | Web Privacy Policy | Website Policies | Contact Us | Office of the Comptroller of the Currency | Department of the Treasury
Careers.occ.gov | USA.gov | No Fear Act | Freedom of Information Act | Dictionary | En Español | Site Map | 
  • More on on how to get answers
  • About Us
  • En Español
  • Dictionary
  • Get Answers
  • Who Regulates My Bank?
  • File a Complaint
  • Additional Information